This idea was short-lived unfortunately, as when I tried to use the safe money feature on my antivirus today, it said I had to update windows in order for it to work. Although I hated windows 8.1 in comparison with windows 7, I had decided that I would leave the computer on 8.1, rather than updating to windows 10 that was offered when setting up the laptop. I bought a new laptop last week running on windows 8.1. Get back to us if you have queries regarding Windows, we will be happy to help you. Refer to the Following link on Fix printer problems: Step 4: Click on “ Update driver” button and click “ OK”. Step 3: Click on “ Properties” and select the “ driver” tab. Step 1: Press “Windows key + R” and type decmgmt.msc. If the issue still persist, follow the method below. Step 3: Select Printer from the list and follow the prompts for printer troubleshooting. Step 2: On the top left corner click on “ View all”. Step 1: Type Troubleshooter in search box and click Method 1 : Run the Printer Troubleshooter. If the issue is not resolved, follow the method below and check if the issue is resolved. Try to uninstall and re-install the printer device and check if the issue is resolved. We appreciate your interest in Windows 10. Thank you for posting on Microsoft Community.
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